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Management

Effective Executive


Mar'16
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Corporate Leadership and Startup Entrepreneurship
Leadership Challenges in the Shipping Industry
How to Gain Opportunities to Make a Significant Difference
Hindsight as Insight: Looking Back to Plan Forward
The Top 10 Reasons Why I Do Not Need Leadership Development!
An Interview with Nitin Sanker
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Corporate Leadership and Startup Entrepreneurship

-- Colin Coulson-Thomas

For many people, the term ‘corporate leadership’ may conjure up images of Chief Executive Officers (CEOs) and senior management teams, boards of directors and corporate governance arrangements. It might also suggest the existence of a corporate organization. Yet a new enterprise may begin as an idea that eventually finds expression in the form of a startup venture involving one or more founding entrepreneurs, operating on their own at home with the goodwill and support of family and friends and who are looking for customers and sources of income. In time, more leaders may move between established and startup businesses where the priority is to articulate a vision or cause and operate more sustainably in order to reach and engage others, especially younger people. Those who fail to adapt and embrace the requirements for effective ‘new leadership’ will fall by the wayside.

Article Price : Rs.50

Leadership Challenges in the Shipping Industry

-- Deb Narayan Goswami and Stephanie Jones

Management of empty containers is an integral task of the global shipping industry. So, the cost involved in transporting empty containers is included in a company’s expenditure total, and thus it burdens the overall profit margin. The challenge is to achieve cost-effectiveness in empty container transportation and therefore the industry leaders need to identify the best possible solution under the prevalent circumstances. So far, this industry leadership could not frame the long-term solutions, mostly due to the fragmentation of the industry, lack of coordination and avoidance of long-term thinking.

Article Price : Rs.50

How to Gain Opportunities to Make a Significant Difference

-- Dan Coughlin

Article Price : Rs.50

Hindsight as Insight: Looking Back to Plan Forward

-- Barry Zweibel

Successfully recognizing why something happened the way it did, and understanding how it can better inform our thoughts, feelings, plans, and behaviors, moving forward, is what learning from experience is all about. The most common and often most powerful form of hindsight comes from what we learn from the mistakes we make. When we make a mistake—and recognize it as such—we now have irrefutable evidence of how NOT to do something the next time. The second type of hindsight learning comes from what we learn from the opportunities we miss. Happily, not all hindsight learning comes from mistakes made or opportunities missed. A third type comes from what we learn from the opportunities we make good of. Whether you are charged with building an entirely new business entity or expanding an existing one into new areas, the power of using hindsight as a planning tool is there for the taking.

Article Price : Rs.50

The Top 10 Reasons Why I Do Not Need Leadership Development!

-- Terence Traut

Why is it that leaders who need development the most are the ones who balk the most? More importantly, what can we do as learning and development professionals to confront these excuses? In this somewhat irreverent examination of the excuses from leaders, we provide practical advice for those responsible for developing those leaders—advice that can help mitigate or eliminate the excuses and replace excuse with commitment.

Article Price : Rs.50

Interview

An Interview with Nitin Sanker

-- The interview was conducted by Aditya S Mishra,
Consulting Editor, Effective Executive.

Article Price : Rs.50
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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